The Counselor has responsibility to assess resident emotional and psychosocial needs throughout the care continuum, to intervene when appropriate, and to counsel residents through difficult emotional times. The Counselor will work collaboratively with the case management team to create positive relationships with residents and their families and where needed, to refer residents to appropriate medical providers for treatment.
Works collaboratively with the case management team to coordinate the care of residents throughout the continuum on the La Posada campus, participating in CCC and Posada Life Community Services meetings. Develops relationships with residents in order to be able to proactively identify issues.
Assists Care Management team with Annual Assessments.
Advocates and educates residents and respective parties on the continuum philosophy of multiple service locations. Assists in the movement of residents through the continuum, helping residents and families to make emotional and mental preparations for change. Provides follow up visits and support after relocation
Counsels residents and work with their family members on concerns such as relationships, financial issues, medical conditions, loss, depression, and grief
Develops, conducts or assists in resident groups (i.e. transportation, spiritual exploration, VIP) as needed to address varied emotional and psychosocial issues throughout the continuum.
Maintains clinical files that include activities, progress notes, evaluations, recommendations, medications, and referrals.
Refers residents when necessary to the appropriate provider for treatment and/or medication.
Contacts doctors, other social workers, counselors, A.P.S., law enforcement personnel, family members, or powers of attorney when appropriate or required. ( release of information is required unless it's an emergency situation.)
Is aware of and adheres to all HIPAA and privacy laws and is respectful of resident wishes unless the safety and/or well being of the resident or others are at risk.
Follows up on the results of counseling programs and resident input to determine the effectiveness of programs.
Prepare monthly newsletter.
Assists with Medicare/Supplemental insurance questions or changes.
Assists with POA forms.
POSITION QUALIFICATIONS Competency Statement(s)
Accountability - Ability to accept responsibility and account for his/her actions.
Analytical Skills - Ability to use thinking and reasoning to solve a problem.
Communication, Oral - Ability to communicate effectively with others using the spoken word.
Communication, Written - Ability to communicate in writing clearly and concisely.
Decision Making - Ability to make critical decisions while following company procedures.
Empathetic - Ability to appreciate and be sensitive to the feelings of others.
Ethical - Ability to demonstrate conduct conforming to a set of values and accepted standards.
Judgment - The ability to formulate a sound decision using the available information.
Organized - Possessing the trait of being organized or following a systematic method of performing a task.
Problem Solving - Ability to find a solution for or to deal proactively with work-related problems.
Tactful - Ability to show consideration for and maintain good relations with others.
Master Degree in social work\counseling preferred (four year college or university) with fundamental knowledge and skills in social work assessment and intervention. Licensure (LMSW or LCSW) preferred.
Five years of related experience in social work or counseling of adults. Has Experience in working with older adults.
Able to enter assessment data and chart notes as well as type follow-up letters as needed.