Executive Director of La Posada Pusch Ridge

Are you a leader who enjoys inspiring others and building strong, collaborative teams? Do you have a passion for enhancing the wellbeing of seniors every single day? If so, we would love to meet you. We are currently seeking an Executive Director to join our Senior Leadership Team at a premier luxury retirement community located in Oro Valley, Arizona.

Our community is a newly established, open-concept luxury retirement campus set against the stunning backdrop of the Pusch Ridge Mountains. Surrounded by beautifully maintained desert landscapes, our organization is grounded in a culture of meaningful relationships. Our success is defined by the people we serve and the dedicated professionals who serve alongside them.

As Executive Director, the successful candidate will provide overall leadership and direction for daily operations, ensuring excellence across all departments. This role requires a highly engaged, hands-on leader who is comfortable working closely with both staff and residents.

Why join our team?

• Outstanding national reputation
• Excellent work/life balance
• 401(k) with company match
• Comprehensive health insurance

The ideal candidate will bring the following skills and qualifications:

• Is fully aware of CEO Executive Limitations and maintains and monitors and reports any deviation from them. Brings to the CEO matters and issues requiring policy formation and then implements policies as established, reporting regularly matters to the CEO.
• Preserves and supports, through policy implementation, the independent and active living and wellness philosophy of the La Posada organization.
• Responsible for promoting the organization and developing programs to support its mission and presence (internal marketing).
• Manages through employment of trained professionals and support personnel and through appropriate delegation of duties and consistent administration of policies. Assures and monitors compliance with labor law, establishes and maintains a positive employee environment (Use HR as resource.)
• Serves as resident advocate as necessary to support residents' rights, independence, security and physical well being.
• Responsible for achieving, sustaining and monitoring resident satisfaction and quality assurance programs.
• Assure the integrity of the Resident Agreement.
• Focus on culture and relationship-building with residents.
• Participate and become knowledgeable and provide input on operational plans, marketing and financing. Become familiar with building and campus plans.
• Actively participates in the development of campus, development of business plans and marketing strategies for all campus and community related activity.
• Coordinates functions with related La Posada departments to assure appropriate communication and cohesion.
• Responsible for assuring environmental safety on campus.
• Assures ongoing maintenance and operational oversight of buildings, grounds and interiors, dining services, housekeeping, security, laundry, nursing, administration, human resources, marketing and resident services departments, using La Posada leadership as support and guidance.
• Prepares operation and capital budget, reviews and analyzes monthly financial statements, monitors adherence of all departments to budget. Supervises and monitors payables, payroll and receivable functions to assure controls and good business practices; oversight of FTES (with support of corporate finance).
• Assures and monitors compliance with all applicable state and federal laws and regulations, particularly those relating to health and safety and nursing services. Trains key management staff in these areas.
• Prepares and maintains policy and procedure manuals, and provides appropriate training and supervision.
• Responsible for successful inspections by fire, sanitation and healthcare officials, using corporate resources as needed.
• Provides input to campus marketing functions, including advertising and leasing programs and public relations in collaboration with La Posada strategies.
• Responsible for ensuring a progressive program of prevention, treatment, rehabilitation and restoration throughout the continuum.
• Establishes, monitors and evaluates vendor, service and management contracts (with corporate assistance as desired).
• Development and promotion of uncompensated care reserves (Good Neighbor Fund) in cooperation with the La Posada Foundation.
• Oversees rate increase activity for residents and assure competitive staff wages, along with La Posada team.
•  Represents the organization in providing leadership to the community in health planning and concerns. Represents La Posada locally, statewide and nationally.

Reasonable Accommodations Statement

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

 Competencies 

• Customer Oriented - Ability to take care of the customers’ needs while following company procedures.
• Ability to communicate professionally and courteously with residents, patients, guests, and family members.
• Communicate effectively in writing and verbally.
• Organized - Ability to organize and prioritize multiple tasks.
• Safety Awareness - Follows all Infection Control practices, including handwashing techniques, standard precautions, isolation precautions, and safety precautions.
• Project Management - Experience in general areas of organizational planning and social functions.
• Accountability - Ability to accept responsibility and account for his/her actions.
• Analytical Skills - Ability to use thinking and reasoning to solve a problem.
• Coaching and Development - Ability to provide guidance and feedback to help others strengthen specific knowledge/skill areas.
• Conceptual Thinking - Ability to think in terms of abstract ideas.
• Decision Making - Ability to make critical decisions while following company procedures.
• Ethical - Ability to consistently demonstrate conduct conforming to La Posada’s values and accepted standards. 
• Presentation Skills - Ability to effectively present information publicly.
• Problem Solving - Ability to find a solution for or to deal proactively with work-related problems.
• Judgment - The ability to formulate a sound decision using the available information.
• Leadership - Ability to influence others to perform their jobs effectively and to be responsible for making decisions.
• Financial Aptitude – Ability to understand and explain economic and accounting information, prepare and manage budgets, and make sound long-term investment decisions.
• Conflict Resolution – Ability to deal with others in an antagonistic situation.
• Consensus Building – Ability to bring about group solidarity to achieve a goal.
• Interpersonal – Ability to get along well with a variety of personalities and individuals.
• Team Builder – Ability to convince a group of people to work toward a goal.

 Skills and Abilities 

Education: Graduate degree in business, public or healthcare administration, gerontology, or related field.

Experience: Five years of management experience in a continuing care retirement community involving responsibility for budgeting, financial management and human resource functions. 

Computer Skills: Competent with computers or devices needed to execute the duties of the position. Familiarity with Excel, Office, Word.