Front Desk Receptionist - Part Time

We are currently seeking a part-time Front Desk Receptionist position. This position is ideal for someone who is compassionate, dependable, detail-oriented, prioritizes well, values teamwork, and LOVES seniors. Experience in Front Desk Receptionist is a plus, but we are willing to train the right applicant.

With over 30 years as a caring and loving community, we are proud of our commitment to provide a lifestyle that maximizes the well-being of our residents.

As a La Posada Front Desk Receptionist, you will work in a beautiful environment with all the tools and equipment you need to succeed.

Why is La Posada the right place to expand your career?

• Excellent work/life balance
• Day shift work schedule
• Paid Time Off
• 401(k) with company match
• Mileage incentive program if you live over 15 miles away
• Beautiful campus with free on-site fitness center

Essential Functions

• Warmly greet residents, families, and visitors with a professional and friendly demeanor.
• Answer phone calls promptly and direct them to the appropriate personnel.
• Provide accurate information about facility services and activities.
• Manage incoming and outgoing mail and packages.
• Communicate effectively with various departments.
• Build positive relationships with residents by being attentive and responsive to their needs.
• Communicate event details and updates to residents as needed.
• Ensure the reception area is organized and presents a welcoming atmosphere.
• Handles emergencies immediately and appropriately.
• Transmit information or documents to customers, using computer, mail, or facsimile machine.
• Collect, sort and distribute incoming mail (postal & campus) and prepare outgoing mail, UPS, FedEx or courier deliveries.
• Hear and resolve complaints from customers or the public.
• Receive and record payments per departmental guidelines.
• Maintain and keep up to date records of resident status (vacations, hospital stay, etc.) utilizing the designated program for the area of assignment.
• Perform administrative support tasks, such as filing, preparing correspondence, or operating calculators or computers to work with pay records, invoices, payments, or other documents.
• Provides designated services for residents as defined for the area which may include check cashing, sale of postage, photocopying, faxes sending/receiving,
• Maintains cash boxes if area has one or more insuring funds are accounted and balance at the end of the shift.
• File and maintain records.
• Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided.
• Receive payment and record receipts for services.
• Analyze data to determine answers to questions from customers or members of the public.
• Participates in additional duties as assigned by the Supervisor, aligned with qualifications and can be reasonably expected to be completed with minimal orientation.

Reasonable Accommodations Statement

To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.

Competencies 

•  Dependability, punctuality, creativity, enthusiasm, affection, flexibility, and patience.
• Ability to communicate effectively in English, verbally and in writing.
•  Sensitivity to the needs, interests, and abilities of residents with varying cognitive levels.
•  Proficient in MS Office applications and basic computer skills.

Skills and Abilities 

Experience: At least one-year clerical experience. High school diploma or equivalent; additional qualifications in office administration are a plus.

Computer Skills: Word processing, spreadsheets, publishing, graphics, email, calendars.

If you believe you would be a good fit for this position and you live by the values of integrity, compassion, and respect for seniors and co-workers, then you may be the candidate we’re looking for!

Apply today to start your new adventure!