Job Description

We are currently seeking Full Time Info System Tech Level 1 position. This position is ideal for someone who is  dependable, detail oriented, prioritizes well, enjoys working with others and values teamwork.

DESCRIPTION:  Provides technical support and installation of moderately complex personal computer systems, tablets, phones and peripherals.  Provides technical assistance and support of equipment and software for business and resident customers.

 

SPECIFIC DESCRIPTION:

  1. Installation, support and maintenance of PC, Mac, Android and IOS devices and peripherals.
  2. Configure and troubleshoot basic networking and wireless configurations.
  3. Install and troubleshoot consumer A/V equipment, smart home devices and streaming devices.
  4. Work hours require flexibility, after hours support required as needed.
  5. Others duties as assigned.

 

KNOWLEDGE / SKILLS:

  1. Written and verbal communication skills in English, including instructions and procedures.
  2. Ability to accurately type 25 WPM.
  3. Demonstrated ability to solve moderately complex problems.
  4. Ability to complete tasks and solve problems independently as well as in teams.
  5. Demonstrated ability to maintain the confidentiality and integrity of systems and information.

Studies / Experience

Optional: Computer Science Degree

Minimum: High School Diploma plus some College or technical training.

 

Experience:

Basic computer skills. (Installing, Troubleshooting, web research)

minimum 1 year of computer technician experience

Salary,

You will be rewarded with competitive wages, a generous benefits package and every opportunity to excel. Full-time employees receive: health insurance, Health reimbursement account, 401k with employer match, paid time off, scholarship program, fitness pavilion privileges, reduced tuition at Los Ninos del Valle on-site day care, EAP, Employee Wellness Program and Commute subsidies (if qualified).